Privacy and Cookie policy
Privacy
Buffalo.nl B.V. respects the privacy of all visitors to the website and ensures that the personal information you provide is treated confidentially.
We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. Processing of the (personal) data takes place in a manner that is in accordance with the requirements of the law. On this page we will let you know what information we collect when you use our website, why we collect this information and how we improve your user experience.
This way you understand exactly how we work.
Who is responsible for the processing of your personal data?
Buffalo.nl B.V. located at Jan Rebelstraat 10 1069 CB Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
The Data Protection Officer of Buffalo.nl B.V. can be reached via privacy@buffalo.nl
From whom do we process personal data and how do we get the data?
We process the personal data of everyone who has direct contact with Buffalo.nl B.V., such as (business) customers and contact persons of partners.
We receive the data directly from you when you place an order on our website, create an account, when you sign up for our newsletter or when you contact our customer service.
When you sign up for one of our services, we ask you to provide personal data. These data are used to perform the service. Sometimes we ask you for personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data (name, address, place of residence, e-mail address and telephone number) are stored on Buffalo.nl's own secure servers or those of a third party.
How we secure personal data
Buffalo.nl B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us via privacy@buffalo.nl
All data that you exchange via our website is encrypted with SSL security based on the HTTPS protocol. Information that you leave behind by filling in a form is stored in the database of our Customer Relationship Management system. The data is stored in accordance with current legislation.
Personal data that we process
Buffalo.nl B.V. processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:
- First and last name
- Address data
- Telephone number
- E-mail address
Buffalo.nl B.V. processes your personal data for the following purposes:
- Sending our newsletter and / or advertising brochure
- To be able to call or e-mail you if this is necessary to be able to perform our services
- To deliver goods and services to you
Information for competitions and promotions
If you participate in a promotion or competition, we will ask you for information such as your name, address and / or e-mail address. We need these to carry out the promotion and to announce the prize winner (s).
How long we keep personal data
Buffalo.nl B.V. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.
Sharing of personal data with third parties
Buffalo.nl B.V. only provides personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
View, modify or delete data
You have the right to view and correct your personal data. You can do this yourself via the personal settings of your account.
You have the right to request that we delete all information we have about you. When you submit a request to delete your account, we will delete data that can be traced back to you, except for the data that we must or may keep based on the law.
You have the right to data portability. This means that you can submit a request to us to send the personal data we have in a computer file to you or another organization mentioned by you.
You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company.
Do you want to use your right to delete your personal data, your right to object, your right to data portability or do you have other questions and / or comments about the data processing, send a specified request to privacy@buffalo.nl. To ensure that the request for removal or access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. Buffalo.nl B.V. will respond to your request as soon as possible, but in any case within four weeks.
Right to file a complaint
You have the right to file a complaint about the way in which we handle your data. If you have a complaint, we prefer to resolve it with you ourselves. Please contact our Data Protection Officer for this. You can do this by emailing privacy@buffalo.nl. Finally, you have the right to submit your complaint to the Dutch Data Protection Authority.
Cookies, or similar techniques, that we use
More information about cookies?
You can find more information about cookies on the following websites:
Cookierecht.nl
Consumentenbond: “Wat zijn cookies?”
Consumentenbond: “Cookies verwijderen”
Your Online Choices: “A guide to online behavioural advertising”
Changes
This privacy policy was last amended on March 4, 2024, if new developments give cause to do so, the privacy policy may be changed. It is therefore advisable to regularly consult this privacy statement.
Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us:
Buffalo.nl
Jan Rebelstraat 10
1069 CB Amsterdam
E-mail address: privacy@buffalo.nl
Chamber of Commerce number: 33184938
VAT identification number: NL007731577B01
This privacy policy applies to the services of Buffalo.nl B.V. You should be aware that Buffalo.nl B.V. is not responsible for the privacy practices of other sites and sources. By using this website you indicate that you accept the privacy policy.